Horse Racing: Are You Talking to Me?‏

By Jenny Bridle

You talking to me

​In watching a racing commentary TV show from Australia recently,​ ​I was struck by how similar these types of shows are and, really, for non-hard core racing fans, how off putting. Invariably, there are earnest men, typically in blue or grey suits, sitting at desks in front of an appropriate sporty back drop, going on about subjects that have such a narrow, diehard audience: past performances to the nth degree, the Analytics of racing, minute details about individual jockeys and horses and races and on and on. All this interspersed with what racing clubs call “content” – short clips of races and the occasional graphic showing lists of odds. In the end, ​the question is “Who cares?” Or “Why should we care?”

I'm just a banana

Some shows do have women commentators but it seems that viewers get an​​ either/or: they are either sort of Margaret Thatchers of racing (as a woman, even if you loved the fact that a woman became Prime Minister of England . . . wow, what a concept! … you were still (and with all due respect) shocked by how “male” PM Thatcher could come across) or they’re in hats and heels to be “eye candy.” Typically, these women (some whose “dresses” do not leave much to the imagination) are not shown watching the racing or even betting. Instead they stand about looking “hot” or “sexy” or something and in one recent North American racing show I​ ​watched, a group of four “hatted and heeled” ladies were sitting with a male commentator (in a suit, of course!) discussing how race tracks are great places to see and get to know “stallions” (no, not “studs”) of the human kind… *cringe*

Studs

These shows are really no improvement on what is shown on TV on regular race days here in North America. Unless you are a totally committed “old-school” gambler, why, in this day of HDTV and even more impressive technology, would anyone pay to watch film so blurred that you can’t even see people’s faces, where the camera angles are terrible, where a near-empty grandstand forms the dreary backdrop, and if you’re a newbie, there are these little coloured boxes strangely moving on the screen that no one explains?

And, there’s more: viewers are frequently treated to absolute silence when the horses are being paraded before the race and even when they are being loaded in the gate. And, this is the only “live” racing that’s available and you have to subscribe (pay to watch). Really. In this world, where technological progress seems to occur by the minute, the arrogance of believing you can market and capture new customers with this type of programming is mind boggling. You just have to ask, how is any of this meant to do the death-defying task what racing talking heads are on about: engaging the younger generation? How are 4 men in suits, 4 women in hats and heels, 4 races on a nondescript race day at ABC track on the 4th or 40th straight day of racing meant to attract anyone new?​ And, really, the question is: are you talking to me?​

Man in the Grey Flannel Suit

It’s been said a million times and it should be the mantra of everyone in our sport – horse racing has so much to offer. Why is the greatness of the sport, the highs and the lows, the good and the bad, everything that makes it so great and oh so human rarely shown in a way that new fans would enjoy and want. These days, new and potential fans would have to know where to look and how to find these stories and then create their own version of the sport and that is the key . . . that is what’s missing in these broadcasts. The young and the young at heart who are hip and funny and looking to re-package our great sport for a modern audience that has a very different take on life, the universe and, well, just everything. Some in racing marketing may jump to their feet in protest saying but I know what I’m doing, I understand what needs to be done, and I’m young at heart.

Oh Please

Respectfully, you’re missing something.

​​The current presentation provided by racing organizations is a veritable dog’s breakfast. ​We’re not saying racing has no creative people or people who believe and are genuinely trying their best. Still, racing and racing marketing is clearly having a Dr. Phil moment.

Dr Phil

And the answer is not well, not well at all.

​Again, we have to ask: are you talking to me?

There are little flashes of brilliance, of what’s needed, on Social Media but all of this needs to become a torrent. Look at the world of advertising. No, not the corporate structure or any of the mechanics of how media buying works or any of that but more at what the consumer sees. Creativity that targets that golden group of 18 – 35 year olds sometimes misses the mark yet, right now, we’re often watching these ads and shouting, “spot on!” or just laughing to ourselves, wondering whether we (who are not even in the target group) should buy the product being advertised.

Why doesn’t racing look at itself like this? Stop showing us suits, hats & heels. Show us the sad, the happy, the highs and the lows, the quirky and the weird. Stop standing off to the side of the world, of popular culture, of current life, and judging and being judged. Stand up — on the inside of it all — and show us the human side with all its many beautiful, funny, happy, heartbreaking moments

mo t1
mo t2

To be fair, we’re asking the powers that be to do two things that many people of al​l ​ages find very challenging​ to do​: to extrapolate​ ​and to change.​

Extrapolate2

The Scion is not a very fancy car – no offense to Toyota – but this car is on offer to younger people looking for good features at a lower price.

​I​t’s very simple. Read that line again: it’s very simple. Like potential Scion buyers, new racing fans want their experience to be fun and simple. A bonus would be some funny and quirky and/or sad and moving – all very human – moments. Is this what currently happens for new fans? No, most end up sitting in a huge grandstand confronting a tote board. What is that? “E” is for empathy should be our alphabet in horse racing so that we can read the newbie’s mind and truly hear their thoughts: “I come to the track for some fun and now I feel like I’m back in Mrs. Cherry’s Grade 3 trying to do long division on the chalk board in front of the whole class for the first time. A truly horrible experience, which I have striven my whole life not to repeat.”

Einstein

Surely, there is a better way of presenting the gaming/gambling side of horse racing. There just has to be.

Better way

Some people may sneer at the Scion. My dad – all 6’4” of him – would have whinged about leg room and, like other sh*t he said, dismissed it as a “motorized rollerskate.” But “real cars” to him were large, gas guzzling living rooms on wheels. And that is the problem. He was a great guy, like many people in racing – great people working and trying so hard – bu​t ​he was and ​they are purists and really, in 2015, purists need to step aside or, dare ​I say it, be less pure and start thinking of the potential long term consequences of the approach they have taken.​

Dead parrot

​I’m wondering if there won’t come a time when some young or young at heart people will see racing as where they belong – a place of many rooms, emotions, connections and opportunities. And when they do, those suits, hats & heels will wish they had embraced the tube people a very long time ago.

Tube people

This entry was posted in Horse Racing, HORSE RACING AND SOCIAL MEDIA, The horse racing industry and tagged , , . Bookmark the permalink.

2 Responses to Horse Racing: Are You Talking to Me?‏

  1. Sal Carcia says:

    Jenny, my guess is, if you asked the people at TVG, they would envision themselves as doing exactly what you are suggesting in their broadcasts. They are always trying to be hip and informative in a simple way. I am not sure how it is working overall. I doubt they are making money or have many viewers. I don’t know for certain given there are no statistics on either of the racing networks.

    Many regular racegoers complain about TVG broadcasts. I am an old timer and really like all the hosts and analysts on both networks. But, I wish they would take it to aother level. I am not what that level is though. I sense they are trying. They are offering proposition betting these days for their ADW customers. I noticed they brought their Television Games logo out recently. Games is a good way to look at it.

    The key phrase in all of this is to keep it “simple and fun”. Many people who write about the game think the opposite. They want to see more educational segments in racing presentations. If we educate the world, we will have more fans. As a old marketing person, that kind of worries me. I never wanted to be the company who went out of business because people didn’t understand what I offered.

    Horseracing is simple. The horses go around an oval and one of them wins. The question is how does one form an opinion? My answer to that is that it is hard not to have an opinion. The key is to make it easy for the customer to back the opinion. Horseracing must remove any barriers for fans to get on board quickly. Then, the game has got to find ways to make their fans have fun in a competive environment. Some creativity is needed here. The old pari-mutuel method has seen its better days. A gaming environment is more suited to a new audience. I’ll leave there for now.

  2. Syd Knee says:

    “Roll up! Come to Royal Randwick this Saturday where the winners and placegetters from the Melbourne Cup, Golden Slipper, Doncaster and Doomben Cup are racing with top jockeys Angland, Bowman, Cassidy, McDonald and Shinn will wage battle in the saddle. It’s the 70th anniversary and 70th running of the Group 1 George Main Stakes, past winners of which include the greats Kingston Town, Vo Rogue and Lonhro….” Sorry, I just woke up to read the email the ATC actually did send! We are hereby invited to Colgate Optic White Stakes Day by our latest (admittedly very easy on the eye) ATC Ambassador. Goodness knows what horses are there, oh there’s Gai, but you’d reckon she would be there on Wednesday at the Kenso anyway. Here we go again. Hats off to Colgate. Sponsors are needed and thy should be given the appropriate value for what the put in. Why don’t we get So You Think down from the Hunter Valley for the day and give him the Colgate treatment, after all, he is a striking type from most angles, but I’d love o see him with really pearly white molars !

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